Support pack purchase failure
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I have sent my email that you requested for my purchase problem why haven't i received anything yet if my bank says its not on hold
Last bumped on Apr 12, 2025, 5:09:24 PM
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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I appreciate this but i am really unhappy with this because its been since april 4th right and i been dying to upgrade my chest because i have no currency stash or anything and when this happened i honestly dont feel like playing anymore because im just frustrated with this situation and its been almost a week waiting for the support pack but once again thank you for reaching out .
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hello i would like a update its been a few days off waiting can i know if there is any process for the penance pack i paid for i still havent got it since april 4th.
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